At 2K Casino, we believe that gaming should always be fun, entertaining, and within your control. We are fully committed to promoting responsible gaming and providing every player with the tools, information, and support needed to enjoy 2K games safely.
Gambling can be addictive for some people. Our goal is to help you stay in charge of your play, recognize warning signs early, and access help if needed. All features described below are available to players in Austria, Germany, and everywhere else.
Our Responsible Gaming Principles
2K Casino follows strict responsible gaming standards:
- We verify age (must be 18+) during registration and KYC
- We offer multiple self-control tools that you can activate anytime
- We provide clear information about risks and how to seek help
- We train our support team to recognize signs of problem gambling and guide players to resources
- We cooperate with responsible gaming organizations and regulators
- We never target vulnerable groups with marketing
Self-Control Tools Available at 2K Casino
You can set or adjust these limits directly in your account settings (under “Responsible Gaming” or “Player Protection” section) at any time. Changes take effect immediately or after a short cooling-off period where required.
| Tool | Description | How to Set It | Reset/Change Rules |
|---|---|---|---|
| Deposit Limit | Maximum amount you can deposit per day / week / month | Set once, lower anytime | Increase requires 24h–7 days cooling-off (depending on jurisdiction) |
| Loss Limit | Maximum net loss allowed per day / week / month | Set once, lower anytime | Same as above |
| Bet/Wager Limit | Maximum bet per spin/game or total wager per period | Set once, lower anytime | Same as above |
| Session Time Limit | Maximum time you can stay logged in per session | Set anytime | Immediate effect |
| Reality Check | Pop-up reminder after set time (e.g. every 30/60/90 minutes) showing playtime, wins/losses | Enable/disable anytime | Immediate |
| Cooling-Off Period | Temporary break from gaming (24 hours to 6 weeks) | Activate anytime | Cannot be undone until period ends |
| Self-Exclusion | Complete block of your account for a chosen period (6 months to 5 years or permanent) | Activate via account or support | Cannot be reversed until period ends |
To activate any tool:
- Log in to your 2K Casino account
- Go to Profile → Responsible Gaming
- Select and set your preferred limits
- Confirm – most take effect instantly
If you ever feel you need stronger protection, contact support@2kcasino.com or live chat and request assistance – our team will help you set limits or guide you through self-exclusion.
Signs of Problem Gambling – Know When to Pause
Common warning signs include:
- Spending more time or money than planned
- Chasing losses
- Gambling to escape stress or problems
- Neglecting work, family, or hobbies
- Borrowing money or hiding gambling activity
- Feeling irritable or restless when not gambling
If you recognize any of these in yourself or someone close, take action early – use our tools or reach out for help.
Help & Support Resources
2K Casino recommends the following independent organizations (available in German and English):
Austria
- Spielsuchthilfe – www.spielsuchthilfe.at
- Beratung & Therapie – Anonyme Anruf (kostenlos): 0800 20 20 20
- Gambling Therapy – www.gamblingtherapy.org (multilingual)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de → Check dein Spiel
- Anonyme Spieler – www.anonyme-spieler.de
- Deutsche Hauptstelle für Suchtfragen – www.dhs.de
- Hilfetelefon – 0800 137 27 00 (kostenlos, anonym)
International / English
- Gamblers Anonymous – www.gamblersanonymous.org
- Gambling Therapy – Live chat & forums at www.gamblingtherapy.org
- BeGambleAware – www.begambleaware.org (UK-based but helpful globally)
Many of these services offer free, confidential 24/7 support, self-assessment tests, and professional counseling.
Underage Gambling Prevention
2K Casino strictly prohibits access by anyone under 18 (or the legal age in your jurisdiction). We use age verification during registration and full KYC before withdrawals. If you suspect underage access, report it immediately to support@2kcasino.com.
Final Words from 2K Casino
Gaming at 2K Casino should always remain enjoyable entertainment. We provide every possible tool to help you play responsibly – please use them.
If at any point gambling stops being fun, stop playing and seek support. You are not alone, and help is available.
Play responsibly. 18+.
For any questions or assistance with responsible gaming features, contact our 24/7 support team via live chat or email. We are here to help.